1. Help Center

A centralized knowledge base where investors can quickly find answers to frequently asked questions regarding:

• Fund structure
• Minimum investment
• Withdrawal/redemption process
• Reporting timelines
• Risks of options trading
• Contact details

2. Investor FAQs

A dedicated FAQ page covering:

• How returns are generated
• How options strategies work
• Fund eligibility requirements
• How statements are delivered
• Security & compliance information
• Performance reporting schedule

3. Contact Support

Professional and easy access to your firm’s support team:

• Email support form
• Phone number
• Mailing address
• Hours of availability
• Response time expectations

4. Investor Portal Assistance

Instructions and technical help for your investor dashboard:

• How to log in
• Password reset
• Viewing statements
• Uploading KYC documents
• Updating account information

5. Compliance & Regulatory Support

Dedicated section explaining compliance-related items:

• KYC/AML guidance
• Reporting obligations
• Document submission requirements
• Security of investor information

6. Document Center

A downloadable resource library containing:

• Fund prospectus / PPM
• Subscription agreement
• Risk disclosure statement
• Privacy policy
• Terms & conditions
• Performance reports (if applicable)

7. Service Requests

Forms or links for:

• Updating bank details
• Change of address
• Capital contribution requests
• Redemption requests
• Tax documentation (Form 1065 K-1, etc.)

8. Troubleshooting & Technical Support

Guidance for investors experiencing:

• Login issues
• Portal access problems
• Document upload errors
• Notification failures

9. Emergency Alerts / System Status (Optional)

Update page for:

• Website outages
• Trading platform maintenance
• Investor portal downtime

10. Educational Support (Optional but Valuable)

Short guides explaining:

• Basics of options
• Risk management approach
• How your strategy works
• Market updates